Terms & Conditions
Last Updated: October 2025
Welcome to Rovah — a fragrance as rare as you.
By accessing rovah.in or making a purchase, you agree to the following Terms and Conditions. These terms are intended to ensure a refined, transparent, and trustworthy experience for every customer who enters our world of scent.
1. Introduction
This website is owned and operated by Rovah, based in Lucknow, India.
Throughout the site, the terms “we”, “us”, and “our” refer to Rovah. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
If you do not agree with any part of these terms, we kindly request that you refrain from using our website.
2. Use of the Website
You agree to use rovah.in only for lawful purposes and in a manner consistent with the brand’s integrity and applicable laws of India.
Any attempt to disrupt, hack, or misuse our services or intellectual property will lead to immediate termination of access and potential legal action.
3. Products & Pricing
At Rovah, each fragrance is a piece of art — crafted with precision and care.
All prices, descriptions, and availability are subject to change without prior notice. While we strive for accuracy, errors may occur.
In such rare cases, we reserve the right to correct errors, update information, or cancel orders before dispatch, with full transparency and refund where applicable.
4. Orders & Payments
All payments on rovah.in are processed securely through trusted gateways.
Once an order is placed, you will receive a confirmation email.
Rovah reserves the right to decline or cancel any order for reasons such as payment issues, product unavailability, or suspicious activity.
5. Shipping & Delivery
We aim to deliver your order with care and promptness. Delivery times may vary based on location and courier service.
Rovah shall not be liable for delays caused by unforeseen circumstances beyond our control (e.g., courier delays, customs, or natural events).
6. Returns & Exchanges
Due to the nature of our products, returns or exchanges are accepted only in cases of damage, leakage, or incorrect item received.
Requests must be made within 48 hours of delivery by contacting us at khanmahroz777@gmail.com with proof of issue.
We reserve the right to inspect and approve such claims before initiating replacements or refunds.
7. Intellectual Property
All content on rovah.in — including designs, logos, images, product descriptions, and brand materials — are the exclusive property of Rovah.
No part of this website may be reproduced, distributed, or used commercially without our written consent.
8. Limitation of Liability
Rovah shall not be held responsible for any direct, indirect, or incidental damages arising from:
The use or inability to use our website,
Any inaccuracies in product information,
Or the misuse of products purchased from our store.
All use of our services is at your discretion and responsibility.
9. Privacy Commitment
Your trust is our most valued essence. All personal information shared with us is handled with strict confidentiality and in accordance with our Privacy Policy.
10. Modifications to Terms
Rovah may update or revise these Terms at any time to reflect brand or legal developments. The updated version will always be posted on this page with the revised date above.
11. Governing Law
These Terms are governed by and interpreted under the laws of India, with jurisdiction in Lucknow, Uttar Pradesh.
12. Contact Us
For any questions, clarifications, or assistance regarding these Terms, please connect with us at:
📩 Email: khanmahroz777@gmail.com
📍 Location: Lucknow, India